Magazine

This past month, The Cannata Report attended Canon’s Annual Media and Analyst Event; celebrated a milestone with Impact Networking; toured WiZiX Technology…

Demand for office MFPs and printers has hit its peak, and copier manufacturers are developing new businesses that are expected to grow in the future. One new business…

Let me start this column with an anecdote.  As we all do, I recently downloaded a report from a dealership’s website. Of course, to download this report, I had to leave my…

A sea of change is in store for the dealer of the future, driven in large part by the shifting tides of technology and new business models. Many of the forces that will shape…

Last September, I gave a presentation at PRINT 18 about augmented reality, an awkward and nebulous phrase that is usually abbreviated to AR. Much to my surprise,…

Never underestimate a company that can attract more than 1,000 users to a user conference””and that’s not counting all the partners exhibiting in the exhibit areas or…

Our Virtual Panel series continues this month with comments from the Big Six OEMs, as well as HP and Xerox. The panel responded to numerous…

It was a long time in coming, but we finally made it to Ray Morgan Company (RMC) in Chico, California. This 62-year-old company enjoys a wonderful reputation,…

On November 8, 2018, wild fires blazing across Northern California, destroyed the town of Paradise. Known as the Camp Fire, it was the deadliest and most devastating…

Credit Jocelyn Gorman, vice president of sales with Document Solutions, Inc. (DSI), for introducing the family business to the value of marketing. The…

After publishing our last Veteran’s Way column, “Al Schmid, a Guadalcanal Marine,” in our November 2018 issue, I received an email from an old friend and…

So, who wants to bet they’ve logged more cross-country flights than me this year? As I write this, I’m cruising at an altitude of 35,000 feet somewhere over…

It’s my pleasure to write this letter in our February 2019 issue for several reasons, some of which are “firsts” for The Cannata Report. This month, we are excited to…

The Cannata Report visits Ray Morgan Company and interviews its resilient employees impacted by the Camp Fire; EFI Connect turns 20; Ricoh hosts…

This year marks the 40th anniversary of Marketing Research Consultants (MRC), the market research company, that would start publishing what would eventually…

On November 25, 2018, Fuji Xerox held a press conference to announce 16 new A3 color multifunction machines. The press conference marked the first for…

May 25, 2018″”D-Day for data protection. Or so it felt. In reality, this day only marked the start of the enforcement of the General Data Protection Regulation,…

As businesses and other organizations become more attuned to cybersecurity and other security related issues, some are…

Is the term “internet terrorism” overly dramatic? Maybe, maybe not. The U.S. Department of Justice (DOJ) doesn’t seem to think the descriptor is too strong…

The entry point was the company’s website. Behind the pretty pictures, alluring copy, and links to other pages was a little gap in the code, an open door that…

Have you heard about the latest opportunity in managed services? Security. That’s right, security. As more dealers make the move into managed services,…

Each year, we ask a different group of dealers to weigh in on a host of topics relevant to dealers. The intent is to provide different and diverse perspectives from…

Imagine being a senior executive at a copier dealership in Nashville, Tennessee. One day, as is your daily routine, you arrive at the office for one of your company’s…

It’s easy to forget about your website. Company name, contact info, a few shiny product photos, what else do you really need? Your sales reps are the ones generating…

When Mike Schwartz was growing up, the question of whether he’d join the family business wasn’t “obviously” or “no matter what.” Mike had to hear that “yes”…