Private-equity money continued to flow into the channel in 2017; Ricoh sold much of its SMB MIF to a select group of dealers, which strengthened their…
Magazine
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Since we began conducting this Survey, there hasn’t been a single year where acquisitions were not shaping the dealer landscape in one way or another. The days…
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Even before we started asking dealers to identify their greatest opportunities for growth, the dealer channel has been constantly on the lookout for the next…
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General ProfilesCR-Connect Dealer Tour
CR Live | 2018 Dealer Tour: Rocky Mountain Way
by Scott CullenA man walks into a bar in the college town of Iowa City, Iowa, and buys it. Then, he discovers no matter how hard he works, whenever a hot new trendy bar opens…
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After conquering the Fort Collins market with its office technology offerings and developing reputation for superior service, Capital Business Systems is looking to…
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Marketing & Social Media
On Message | Marketing & More: It’s More Than Likes and Comments
by Scott CullenSocial marketing may be common sense, but the problem is common sense is not very common. That’s according to social marketing strategist Ted Rubin, CMO,…
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After graduating from the University of Oklahoma in 2006, Kimberly Buchanan faced a common problem shared by many young graduates. Though she excelled in…
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The Cannata Report’s 33rd Annual Awards & Charities Dinner is “Alive & Kicking,” with Continuum completing our official sponsor roster of three, the others…
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If this is the first time you’re hearing your dealership should consider taking a closer look at production and industrial print, then you haven’t been paying…
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The CR Live: Dealer Tour stops in the Denver and Baltimore markets, GreaAmerica hosts its 2018 Dealer Council Meeting, HP & LDI’s host A3 Print Security…
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Technology Trends
Japanese Headlines: Oki Data’s Imaging Strategy Shifts to Industrial Printing
by Tetsuo KuboToru Hatano, president of OKI Data (OKI’s Printer Business Company), recently revealed the status of the company’s “Mid Term Management Plan 2019,” part of a…
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Op-Ed & Commentary
European Headlines | the Other Dimension of Print: Production Imaging
by Petra DienerWhen I dipped my toes into the vast sea of printing more than two decades ago, names such as Nipson, Siemens Nixdorf, Xerox, Scitex, and HP dominated the production…
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From September 30 through October 3, The Cannata Report is set to attend PRINT 18 in Chicago. Ever since we began covering this show in 2001, the conference has…
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Expanding into production print is potentially one of the most lucrative and exciting ways to generate new revenue streams. Not only can this strategy connect dealers…
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Many dealers still think of RISO, Inc. as a digital duplicator company. They’re not wrong, but if Andre D’Urbano, RISO’s director of dealer sales and corporate…
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Business discovery and detailed analyses are required for dealers looking to offer customers wideformat print technology. While there are numerous strategies…
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You probably have a photo printer in your home or office that does a fine job of printing sharp, clear, durable photographic images on glossy papers. So, you…
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General ProfilesCR-Connect Dealer Tour
CR Live | 2018 Dealer Tour: Loffler Companies
by Frank G. CannataOver Jim Loffler’s nearly 40-year career selling office technology, there aren’t many products or services he hasn’t been able to sell. With a commitment to his…
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As Mick Jagger of the Rolling Stones so eloquently belted out, “You can’t always get what you want, but if you try some time, you just might find, you get…
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VideoBeyond the Business
Veteran’s Way: Continuum’s Commitment to Hiring Veterans
by Frank G. CannataMost readers are aware of our commitment to help our veterans. We are currently involved in a capital campaign for Camp4Heroes. If you’d like to learn…
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The Cannata Report is gearing up for a very busy few months, but then again the past few months couldn’t have been…
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We are so pleased to be publishing our first-ever SIP (special-interest publication) as a Special Bonus Issue, exclusively sponsored by GreatAmerica Financial…
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During our trip to Japan in 2018, we observed several common threads among the Big Six regarding their future global strategies. Despite these similarities each is forging its own path in accordance with its respective strengths, R&D, and business perspectives.
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For Konica Minolta, Inc., the future is data, not hardware. Don’t get us wrong, Konica Minolta is not abandoning the print business, but it is transforming itself from…
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As experience often reminds us, things don’t always go as planned. A case in point would be our visit with Canon, Inc. Candidly, we were expecting to spend a little…

