Magazine

Each year, The Cannata Report sets as its mission to spotlight the developments shaping the future of office technology in our Annual WatchList.

With more OEMs pushing production print, the near-term future burns brightly for dealers selling these workhorse devices as well as the production print software that drives them.

Artificial intelligence (AI) was the buzzword on everyone’s lips this year—the hot investment, the future that has finally arrived, society’s downfall or its savior.

One year ago, a new and transformative chapter began at Precision Copy Products in Clairton, Pennsylvania.

Before we ring out 2024, I want to express my deep gratitude to everyone who contributed to the success of our 39th Annual Awards & Charities Gala.

The 39th Annual Awards & Charities Gala hosted by The Cannata Report brought together a vibrant mix of industry leaders to celebrate another year of remarkable achievements.

The Cannata Report’s 39th Annual Awards & Charities Gala was a huge success, with over 250 office technology industry leaders in attendance. 

The Cannata Report’s 39th Annual Awards & Charities Gala was a huge success, with over 250 office technology industry leaders in attendance.  Following are more scenes from the Gala. 

The expanding ranks of women attending the Annual Women Influencers Brunch since its inception is a testament to their impact on the channel.

This year, it was tremendously satisfying to welcome many leading female executives from the office technology industry at our Gala and Women Influencers Brunch.

Following our 39th Annual Awards & Charities Gala, The Cannata Report hosted its Women Influencer’s Brunch on Friday morning, attended by women representing all segments of the office technology industry. 

The immense importance of The Cannata Report’s Women Influencers Franchise is clearly illustrated by its year-over-year growth and passion of its supporters.

Part II of our Annual Dealer Survey is my favorite part of the Survey because dealers rate their partners as Excellent, Very Good, Good, Fair, or Poor, and they include comments to support those ratings.

Although the sale and use of office digital MFPs have been sluggish due to the global trend toward paperless offices, the sale and use of production printers continue to grow.

The shift towards accessibility presents a unique opportunity for managed print services providers.

A4s have become faster and more durable, and the print quality has improved with each new model. So why don’t these devices get more respect?

Don’t underestimate the perseverance of the office technology dealer channel based on our annual dealer survey.

The three leading challenges within the entire dealer universe comprising our Survey were declining clicks (27%), hiring and retention (18%), and maintaining profitability (16%).

Until this year, we began Part II of our Annual Dealer Survey examining “Areas of Greatest Concern.”

We ask dealers to rate their primary A3 MFP suppliers as “Excellent,” “Very Good,” “Good,” “Fair,” or “Poor.”

Historically, dealer ratings of their A4 OEMs tend to be lower than those of their A3 OEMs, with vendors outside the Big Six being judged more harshly (HP and Lexmark, for example).

The average number of leasing partners among the dealers aligned with the Big Six OEMs is one indication of just how vital the leasing companies are.

In case you haven’t noticed, The Cannata Report is a big advocate of production print as a diversification opportunity.

For six years, dealers have been rating their ECM/document and print management software providers.

After years of asking dealers to rate their OEM’s dealer meetings, we suspended that question during COVID before resurrecting it last year.