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Issue 410:

The Future of MPS: new technologies, flat-rate billing, seat-based billing, the cloud, IoT, software solutions, redefining service, and customer needs, and MPS and managed services. Plus, ECM and document management, digital content management, post-COVID offerings, Macquarie Group, A.D. Solutions, and Ricoh USA’s initiatives to assist veterans.

  • Op-Ed & Commentary

    From the Editor’s Desk: 12 Months and Counting

    by Scott Cullen April 15, 2021
    by Scott Cullen April 15, 2021

    Last month, I neglected to acknowledge a significant milestone. March 10, 2021, marked the anniversary of when I flew from Philadelphia to Pittsburgh to visit Deb and Joe Dellaposta…

    Read more
  • Technology Trends

    Japanese Headlines: After Effects

    by Tetsuo Kubo April 15, 2021
    by Tetsuo Kubo April 15, 2021

    The COVID-19 pandemic has brought rapid changes to companies’ work styles, which raises questions about the ideal set up for employees who must work onsite. Those changes…

    Read more
  • Technology Trends

    European Headlines | Google Print: Did IT Ever Really Matter?

    by Petra Diener April 15, 2021
    by Petra Diener April 15, 2021

    Come December 31, 2021, it’s “hasta la vista” Google Cloud Print. Actually, it’s more like “auf nimmerwiedersehen”—until we never meet again. Having monitored IT and printing…

    Read more
  • Economics

    Economic Matters: Damn the Torpedoes, Full Speed Ahead

    by Henry Willmore April 15, 2021
    by Henry Willmore April 15, 2021

    When Congress was debating the stimulus package enacted in December, there was little support for the idea of $2,000 stimulus checks being pushed by the unlikely alliance…

    Read more
  • General Profiles

    Meet the Macquarie Group

    by Scott Cullen April 15, 2021
    by Scott Cullen April 15, 2021

    It didn’t take long for industry leasing veteran Fred Carollo formerly of TIAA Bank to secure a new position after it was announced that TIAA was leaving the office technology…

    Read more
  • Service

    Service Re-examined

    by Noel Ward April 15, 2021
    by Noel Ward April 15, 2021

    Can revenue from services replace the losses associated with the decline in A3 and A4? Yes, but dealers need to think further outside the traditional services box….

    Read more
  • The Future of Mps

    by Scott Cullen April 15, 2021
    by Scott Cullen April 15, 2021

    The COVID-19 pandemic changed many things over the past 13 months. Nowhere were those changes more pronounced than in print. Printing may not have expired…

    Read more
  • Technology Trends

    Digital Content Management: a Significant Market Opportunity

    by Mark Vruno April 15, 2021
    by Mark Vruno April 15, 2021

    According to research firm MarketsandMarkets, the enterprise content management (ECM) opportunity has grown to some $60 billion (from $23 billion five years ago), with the global…

    Read more
  • Managed IT & Solutions

    Looking for a New Normal

    by Noel Ward April 15, 2021
    by Noel Ward April 15, 2021

    Around this time last year, many dealers began helping clients migrate employees to the new (and sometimes scary or baffling) world of WFH (work-from-home). The…

    Read more
  • General ProfilesCR-Connect Dealer Tour

    CR-Connect Virtual Dealer Tour: Imaging Enhancements

    by CJ Cannata April 15, 2021
    by CJ Cannata April 15, 2021

    Husband-and-wife team Natalia Lizarazo and Moody Haman were moments away from making the biggest financial decision any young couple makes. They were “ninety-eight…

    Read more
  • Veterans

    Veteran’s Way: Ricoh Does Vets One Better

    by Frank G. Cannata April 15, 2021
    by Frank G. Cannata April 15, 2021

    In our third column on corporations immersed in the print world that are actively pursuing efforts to hire veterans, we present Ricoh USA. When I learned about Ricoh’s focus on engaging…

    Read more
← Issue 409
Issue 411 →

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  • Current Issue
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  • Events
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