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Annual Dealer Survey

Each year The Cannata Report conducts a survey of the independent dealers working in the document imaging channel of the office technology industry. Participants provide data related to business performance and their product lines and submit candid reviews and feedback on their office technology partners’ operations, products, and services. The survey’s findings and analysis are reported in the October and November print issues of The Cannata Report.

  • Video

    Fridays with Frank: Why This Year’s Survey May Be Our Best Annual Dealer Survey Ever

    by Scott Cullen September 1, 2023

    In the latest episode of Fridays with Frank, Frank G. Cannata expresses his gratitude to the 458 dealers (the most ever) who responded to our 38th Annual Dealer Survey, and how valuable this information is to dealers and most OEMs.

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  • Video

    Fridays with Frank: What Every Dealer Should Know About The Cannata Report’s 38th Annual Dealer Survey

    by Scott Cullen April 7, 2023

    The Cannata Report’s founder Frank G. Cannata why it is so important for dealers to share their thoughts in our Annual Dealer Survey.

    Read more
  • Breaking News, Business & Finance

    38th Annual Dealer Survey Awaits Your Valuable Responses

    by Scott Cullen March 21, 2023

    The Cannata Report’s 38th Annual Dealer Survey is live and awaits your response to help us see how the office technology dealer channel is recovering from the COVID-19 pandemic and to gauge any negative financial fallout from the supply chain crisis.

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  • Video

    Fridays with Frank: Frank Responds to a Reader’s Question About Our Survey and Has a Surprising Opinion About Mega Dealers

    by Scott Cullen January 13, 2023

    In the latest episode of Fridays with Frank, Frank responds to a dealer who questions the validity of our Survey results and has a surprising take on how the mega dealers are…

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  • Annual Dealer Survey

    Dealers Rate Their Vendors in Our November Survey Issue

    by CJ Cannata November 10, 2022

    One of the highlights of our November issue is the second part of our 37th Annual Dealer Survey. In this issue, we examine dealers’ biggest concerns and reveal the ratings of their A3 and A4 OEMs…

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  • Video

    Fridays with Frank: HP’s Tami Beach Talks Distribution and Helping Partners Grow Net New Business

    by Scott Cullen October 28, 2022

    In the second episode of a three-part Fridays with Frank series, HP’s Tami Beach discusses how the company works with its distribution partners and…

    Read more
  • Issue Announcements

    37th Annual Dealer Survey Issue Tracks Dealer Channel’s Recovery from the COVID-19 Pandemic

    by Scott Cullen October 13, 2022

    When October rolls around, that means it’s the time of the season for our Annual Dealer Survey issue. I’m convinced that you will gain valuable insights…

    Read more
  • Video

    Fridays with Frank: Observations on Our Early Survey Returns

    by Scott Cullen August 5, 2022

    In the latest episode of Fridays with Frank, Frank G. Cannata takes a much-needed break from adding up the numbers in our 37th Annual Dealer…

    Read more
  • Video

    Fridays with Frank: It’s the Time of the Survey Season and Frank Has a Special Message About Our Current Dealer Survey

    by Scott Cullen May 20, 2022

    In this week’s episode of Fridays with Frank, Frank G. Cannata looks back at the history of our Annual Dealer Survey, and now that…

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  • Annual Dealer Survey

    Help The Cannata Report Track the Independent Dealer Channel’s Recovery in Our 37th Annual Dealer Survey

    by Scott Cullen April 4, 2022

    It’s been a tough couple of years for the independent dealer channel, starting with the pandemic, followed by supply chain disruptions…

    Read more
  • Video

    Fridays with Frank: What Our Annual Dealer Survey Really Says About Dealers, OEMs, and Production Print

    by Scott Cullen February 4, 2022

    In this week’s episode of Fridays with Frank, Frank G. Cannata continues dissecting the data from our 36th Annual Dealer Survey that was…

    Read more
  • Video

    Fridays with Frank: How’s HP Doing with A3?

    by Scott Cullen January 28, 2022

    In this week’s episode of Fridays with Frank, Frank G. Cannata examines data from our 36th Annual Dealer Survey that reveals how HP is…

    Read more
  • Annual Dealer Survey

    What Toshiba Dealers Really Think of Their OEM

    by Scott Cullen December 22, 2021

    The Cannata Report’s 36th Annual Dealer Survey asked dealers to rate their A3 OEMs. We published the results in our November issue. In addition…

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  • Annual Dealer Survey

    What Sharp Dealers Really Think of Their OEM

    by Scott Cullen December 15, 2021

    The Cannata Report’s 36th Annual Dealer Survey asked dealers to rate their A3 OEMs. The results were published in our November issue. In addition…

    Read more
  • Annual Dealer Survey

    What Ricoh USA Dealers Really Think of Their OEM

    by Scott Cullen December 8, 2021

    In The Cannata Report’s November issue we presented the second half of our 36th Annual Dealer Survey, featuring dealer ratings of their A3 OEMs…

    Read more
  • Annual Dealer Survey

    What Kyocera Dealers Really Think About Their OEM

    by Scott Cullen December 1, 2021

    In the November issue of The Cannata Report we presented the second half of our 36th Annual Dealer Survey, featuring dealer ratings of their A3 OEMs…

    Read more
  • Managed IT & Solutions

    IT Tuesdays: How Many Dealers Currently Offer Managed IT?

    by Scott Cullen November 30, 2021

    Until this year, the more dealers who participated in our Annual Dealer Survey, the lower the percentage that offered managed IT…

    Read more
  • Annual Dealer Survey

    What Konica Minolta Dealers Really Think of Their OEM

    by Scott Cullen November 29, 2021

    In the November issue of The Cannata Report we presented the second half of our 36th Annual Dealer Survey, featuring dealer ratings of their A3…

    Read more
  • What Dealers Really Think of Their A3 OEMs Part 1

    by Scott Cullen November 24, 2021

    In the November issue of The Cannata Report we presented the second half of our 36th Annual Dealer Survey, featuring dealer ratings of their A3 OEMs…

    Read more
  • Video

    Fridays with Frank: Frank Discusses Emerging Areas of Opportunity for Dealers

    by Scott Cullen November 12, 2021

    In Part 2 of a two-part Fridays with Frank series on greatest growth opportunities for dealers, Frank G. Cannata looks at some of the emerging…

    Read more
  • Issue Announcements

    36th Annual Dealer Survey Part 2 Presents Dealer Concerns, Levels of Optimism, and Ratings of their Technology and Services Providers

    by Scott Cullen November 11, 2021

    November is a busy month for us here at The Cannata Report, beginning with our 36th Annual Awards & Charities Gala on November 4, and…

    Read more
  • Video

    Fridays with Frank: Frank Weighs in on Our Survey Rankings of Greatest Growth Opportunities for Dealers

    by Scott Cullen November 5, 2021

    In this first of a two-part Fridays with Frank episode, Frank G. Cannata comments on the top four growth opportunities identified by dealers…

    Read more
  • Managed IT & Solutions

    IT Tuesdays: How Did Dealers’ Managed IT Business Hold Up During the Pandemic?

    by Scott Cullen November 2, 2021

    Last month we released part one of our 36th Annual Dealer Survey, including coverage and analysis of different aspects of managed IT. In our…

    Read more
  • Annual Dealer SurveyBreaking News, Business & Finance

    36th Annual Dealer Survey: Examining Dealers’ “Other” Growth Opportunities

    by Scott Cullen October 28, 2021

    It’s always illuminating to see what growth opportunities dealers identify in the “Other” category in our annual Dealer Survey. Typically, we…

    Read more
  • Video

    Six Reasons to Read the October Survey Issue of The Cannata Report

    by Scott Cullen October 27, 2021

    Have you seen the October 36th Annual Dealer Survey issue of The Cannata Report yet? In case you missed the issue announcement that we…

    Read more
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The Cannata Report is the leading source of news and analysis for office technology, business technology, and document imaging industry leaders.

The Cannata Report
  • Current Issue
  • Past Issues
  • Topics
    • Business Management/Finance
    • CR Exclusives
    • Growth & Profitability
    • Managed IT and Security
    • Office/Workplace Technology
    • Production Printing
    • WatchLists
  • Events
    • Annual Awards & Charities Gala
    • Awards & Charities Gala 2025
    • Awards & Charities Gala 2024
    • Awards & Charities Gala 2023
    • Elite Partner Dinner
  • Search
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