2026 annual report delivers leading compensation benchmarks and best practices for IT solution providers worldwide, per ConnectWise subsidiary.
Managed IT Services
Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.
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Following sustained growth in its New York anchor market, MSP Tecnetics to meet the growing demand for scalable, multi-region technology integration support.
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Our rapid recap of the previous week’s office technology news.
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Growth & Profitability
IT Solutions Expands Managed IT Services for the Healthcare Industry
by Mark VrunoAmid rising risk, Philadelphia-based MSP IT Solutions is expanding its managed IT and cybersecurity portfolio to better support healthcare providers in navigating growing cyber threats, regulatory scrutiny, and operational complexity.
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More office technology dealers are migrating from hardware suppliers to DX partners in the Age of AI, Cloud, and Cybersecurity.
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Business Management/Finance
Milner Named Official Copier and Print Solutions Partner of the Atlanta Braves
by Mark VrunoMilner and the MLB’s Braves baseball organization unite two Georgia legacies built on performance, longevity, and Atlanta pride.
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Office/Workplace Technology
DSI – Document Solutions, Inc. 3rd Annual “March to the Madness” Tech Show
by Mark VrunoBlending basketball and business: With a focus on managed services, New Mexico dealer Document Solutions,, Inc. makes NCAA college hoops watch party part of its tech showcase; more than 300 people attended in 2025.
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Our rapid recap of the previous week’s office technology news.
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Business Management/Finance
Net at Work Acquires Managed Services Provider OnPar Technologies
by Mark VrunoAcquisition of managed services provider in North Carolina will boost Net at Work’s expertise nationwide.
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In his chief legal role, Ruggie will provide Impact Networking with strategic counsel across corporate governance, risk management, regulatory compliance, and complex transactional matters.
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Introducing ActaMSP, Datamax Inc.’s bold, new brand dedicated exclusively to delivering managed IT services.
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Acquisition of leading process automation and document management technology company strengthens Ricoh’s position in Latin America as a strategic partner in the creation of intelligent workplaces.
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MOM enters into office technology marketing partnership with the Pittsburgh Pirates, a storied Major League Baseball franchise.
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Our rapid recap of the previous week’s office technology news.
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Three more workplace technology people to watch in 2026: Chenyi Chiu of Katun; Dan Doyle, Jr. of DEX Imaging; and Larry White of Toshiba.
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Recapping ECS: the Executive Connection Summit 2026.
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Officially launched at the Executive Connection Summit last week, it’s the channel’s “AI Readiness & Policy Automation Platform,” says GoWest.ai.’s West McDonald.
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Business Management/Finance
Pulse Technology Names Bella Crimaldi as Sales Representative
by Mark VrunoCompetitive collegiate athlete is latest addition to the growing dealer sales team at Pulse Technology in Schaumburg, Illinois.
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Our rapid recap of the previous week’s office technology news.
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What happens to office print devices when the Boomers retire? WIll there be any “print love” left in the imaging equipment reseller channel?
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Breaking News, Business & Finance
Monday with Mark: Office Technology News, February 2 – 6, 2026
by Mark VrunoOur rapid recap of the previous week’s office technology news.
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Issue Announcements
The Cannata Report’s Tips for Improving Dealer Profitability in 2026
by CJ CannataBy expanding product and service offerings, such as managed IT and production printing, office technology dealers can boost profitability.
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Business Management/Finance
Milner Promotes Tim Combs to VP of Managed Technology and IT Services
by Mark VrunoLeadership appointment supports continued expansion of Southeast dealer Milner’s managed IT and cybersecurity business.
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Nashville-based dealer RJ Young’s new agreement with Xerox is established through an extension of its existing Lexmark partnership.
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Office/Workplace Technology
Pros Elite New Website Showcases PIVOT Analytics and Profitability Platform
by Mark VrunoNew website created to showcase how PIVOT analytics platform can help dealers grow their top and bottom line in 2026 and beyond.

