New operational modeling demonstrates how AI-driven orchestration and autonomous execution will fundamentally reshape MSP productivity, scalability, and operating economics, says ConnectWise.
Managed IT Services
Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.
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Our rapid recap of the previous week’s office technology news.
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Expansion enhances the regional service footprint in southwestern Pennsylvania and introduces advanced managed IT and technology suites to a broader client base, says dealership Ford Office Technologies.
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In his new role as sales development representative supervisor, Filippo De Frenza will oversee a sales team and continue to recruit additional reps to help Pulse Technology grow.
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Our rapid recap of the previous week’s office technology news.
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For half a century, Pensacola family business KMS Communications has connected businesses through telephone/communications, network, security, and managed IT services.
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Business Management/Finance
Pulse Technology Names Carter Parks as Sales Representative
by Mark VrunoParks will focus on developing sales for Pulse Technology’s audio-visual services, including speakers and signage, in the Chicago metro area.
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Managed IT and Security
Stargel Office Solutions Division Named an Excellence in Managed IT Award Winner
by Mark VrunoStar Managed Services, a division of Stargel Office Solutions (Houston, Texas), is awarded as a top-performing managed service provider based on its leadership, growth, and impact across the IT industry.
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Managed IT and Security
ConnectWise and IT Nation Unveil 2026 PitchIT Cohort, Expanding the Future of MSP Innovation
by Mark VrunoSince 2018, PitchIT has served as a launching pad for emerging companies, with alumni collectively securing more than $10 million in investment funding, expanding partner ecosystems, and accelerating adoption across the MSP industry, IT Nation reports.
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The president of Seattle-based Woodburn Company explains how the dealership has transformed to focus on enterprise IT clientele.
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For smaller office technology dealers, profiting from some managed IT services may be better than none.
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Quocirca positions Xerox as a Leader in its 2026 Automation & AI, Cloud and Technology (ACT) assessment.
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Our rapid recap of the previous week’s office technology news.
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Based in Tarpon Springs, Florida, Wayne Croushorn discusses networking, mentorship, and building a scalable IT business with TeamLogic.
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Our rapid recap of the previous week’s office technology news.
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BADGE EARNER: St. Cloud, Minnesota-based dealer Marco Technologies has completed the TD Synnex Cisco AI Practice Accelerator program.
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Managed IT and Security
Pulse Technology Stresses: The First 24 Hours After a Breach Are Critical
by Mark VrunoPulse Technology to host a live webinar on June 3 about the critical first 24 hours after a breach and how to reduce a shutdown risk.
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Office/Workplace Technology
30 TD SYNNEX Leaders Recognized as 2026 CRN Women of the Channel
by Mark VrunoIndustry veterans Cheryl Day, Jessica McDowell, Jessica Yeck, and Calhoun McKinney named to Power 100 List, TD Synnex annnounces.
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Managed IT and Security
Pacific Office Automation Named to CRN’s MSP 500, Elite 150 List for 2026
by Mark VrunoBeaverton, Oregon-based dealer Pacific Office Automation (POA) has been named by The Channel Company’s CRN brand to the Managed Service Provider 500 list in the Elite 150 category for 2026.
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Managed IT and Security
Konica Minolta Appoints Michael Hamuka as CEO of Managed IT Services Division
by Mark VrunoWorkSmart, NexusTek, and IBM executive tapped to propel growth in an evolving technology services landscape in North America for the Konica Minolta Managed IT Services Division that encompasses All Covered and IT Weapons.
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A digital-first mindset, which includes cybersecurity and managed IT, is driving profitability and boosting print hardware sales.
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Investment in company-owned operations, in five states, expected to drive real-world insights, validating new IT solutions for more than 350 locations nationwide; also will bolster Innovation and fuel further brand growth, says franchisor TeamLogic IT.
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Now called TBS Technologies, the 13-year-old dealership is situated in new, 13,000-square-foot headquarters in the so-called “Triangle” (Piedmont region) of North Carolina.
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Xerox Corp. launches ITaaS, an AI-powered platform, to help simplify technology for small and medium-sized businesses.
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The zofiQ AI-powered platform for MSPs and IT teams doesn’t just assist, it executes, says ConnectWise.

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