Between toner and inkjet tech, wide-format and label printing, there’s a lot to unpack in this production printing-themed issue.
Magazine
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Where in the office technology world we’ve been: Donnellon McCarthy and Ohio Business Machines Innovation Playbook event.
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At the company’s value presentation this past June, Ricoh outlined its artificial intelligence/DX vision heading toward 2030.
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Business Management/Finance
OFFICE TECH & AI – Here They Come: The AI-Powered Software Salespeople
by Greg WaltersIgnore consultants. Give your people AI tools and watch what they do.
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Can a Greek myth metaphor help dealers effectively navigate the AI transition in the office technology partner channel?
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As inkjet printing’s manifestation accelerates, what might it mean for office technology dealers that resell the production devices?
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Applied Innovation, Gordon Flesch Company and EO Johnson Business Technologies participated in a production printing Q&A.
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Growth & Profitability
Printers, Technology Dealers See Growth Potential in Label Printing
by Ed FinkelFrom barcodes to packaging, more office technology dealers are sticking it to their competition by reselling label printing machines.
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Why dealers should aim for customers’ total visual communications budgets, including their wide format printing needs.
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Industry experts say the U.S. remains five to eight years away from meaningful adoption of digital textile printing.
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | Why Doing Better Business, Inc. Is So Diversified
by Filomena TamburriPennsylvania-based office technology dealer Doing Better Business, Inc. has been reinventing itself for more than 50 years.
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Now an accounts payable specialist at Impact Networking, the former MP enforcer acted on a strong desire to serve her country.
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: Of Daughters, Their Fathers, and Today’s Office Technology Women Influencers
by Mark VrunoThis year’s three Women Influencers each has stepped up as a leader in the offi ce technology dealerships started by their dads.
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Op-Ed & Commentary
COFFEE WITH CAROL: Sage Advice from Mary Jo Johnson of EO Johnson
by Carol CannataA seasoned dealer principal from EO Johnson answers seven questions about leadership in the office technology channel.
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CLICK! WHERE WE’VE BEEN & WHAT WE’VE SEEN: Fujifilm Unveils the ‘New Standard in Print’
by Mark VrunoWhere in the office technology world we’ve been: Fujifilm’s “Unveiling the New Standard in Print” production printing event.
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Office/Workplace Technology
Toshiba Tec Explains Its FY2026 Management Policy: JAPANESE HEADLINES
by Tetsuo KuboThe ETRIA-developed integrated MFP models are set to arrive in the second half of 2027, Toshiba Tec reports.
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“Before we look at my proposal, did you use ChatGPT, Copilot, Gemini, or another AI tool to compare options or frame the decision?”
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Office/Workplace Technology
OUTSIDE THE BOX | The Office Technology Pond Is Half Full
by Petra DienerWhen it comes to talent, the office technology dealer channel should remain gender neutral.
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How understanding the potential of quantum technology can guard against new cyberthreats and present new opportunities.
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When it comes to improving profitability, some is good, more is better for office technology equipment dealerships.
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At the powerful intersection of legacy and leadership, a trio of transformational, second-generation women influencers navigates their family businesses through the DX waters of office technology.
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CR-Connect Dealer Tour
CR-Connect Dealer Tour | 2nd-Gen Barlop Business Systems Is Women-Owned
by Filomena TamburriHow three daughters thrive under their father’s office technology tutelage at Barlop Business Systems in Miami.
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A U.S. veteran based in Minnesota and former Army intelligence analyst now solves problems for U.S. Bank customers.
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Op-Ed & Commentary
Editor’s Letter | Mark My Word: Our 2026 Collection of Six Office Technology Industry Young Influencers
by Mark Vruno2026 Young Influencers: What kind of next-gen workplace technology leadership is in the channel’s cards?
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Where in the office technology world we’ve been: Konica Minolta’s Client Engagement Center event and DocuWare’s DocuWorld Americas 2026.

