Current Issue

When it comes to managed information technology (IT) services, waiting is not an option for dealers wanting to understand how customers need and want to use artificial intelligence.

The traditional imaging business holds on, but managed IT is it for 34-year-old Pennsylvania dealer Ford Office Technologies and Johnathan Garlow, its 40-something leader.

This military veteran was a Security Forces Guard who once protected U.S. Generals stationed in Europe. Now, he recruits, coaches and helps to develop sales associates at Impact Networking in Indiana.

Some major news this summer was Kyocera’s cutsheet inkjet production printing partnership with Xerox, which is now under new leadership. But that isn’t the only headline that grabbed our attention . . . .

From interior designers and architects to in-plant shops, “print will always be there,” Frank Romano says, which is why OEMs are investing in textile printing technology.

Photos of where we were in August: namely, in Cleveland for a tech event hosted by Donnellon McCarthy Enterprises (DME) and its new subsidiary, Ohio Business Machines.

OEM Seiko Epson doubles municipal high-speed MFP deployments in Japan; employs inkjet printing technology.

Looking ahead to 2035 and production printing: Why dealerships hold the key to in-sourcing’s next chapter.

From cost savings to new applications, inkjet printing opens the door to untapped revenue streams in the production space.

Especially considering the timeframe during the COVID-19 pandemic, what longtime dealer President & CEO Keith Allison has done with production printing at North Carolina-based Systel Business Equipment is nothing short of brilliant.

How to know when it’s time to upgrade your production printing devices.

The in-plant printer across town needs your help. Big time.

Like some old dogs, it turns out that older dealers can learn new tricks! Just ask Pulse Technology’s Chip Miceli.

News of the latest direct-to-fabric ink development may signal that the time finally is right in 2026 for textile printing to grow in the United States, where the market could reach $5 billion by 2032.

U.S. Navy veteran Christopher Brown has been nominated for The Cannata Report’s 2025 Outstanding Veteran Award.

Our Chief Editor Mark Vruno reflects on printing history and how women influencers have paved his life and career path.

Photos of where we’ve been in June and July: namely, in Santa Ana, New Mexico, for the Business Technology Association National Conference and in Virginia Beach, Virginia, for the grand reopening of dealer Cobb Technologies’ branch there.

In her latest column, our Senior VP of Client Services Carol Cannata recalls when people behaved badly toward each other and waxes about modern-day women influencers and influences within the dealer partner channel.

Digital transformation (DX) may be the answer to solving customer, local, and social issues, says Ricoh Japan.

Across the technology (reseller) channel, women deliver superior results for inferior monetary compensation. The data is clear, the pattern is consistent, and the patience is running out when it comes to the so-called glass ceiling and unequal pay.

A trio of leaders tell how inspiration has empowered their business lives: The Cannata Report’s 2025 Women Influencers.

A handful of leading women influencers share their insights as they meet challenges posed by the office technology dealer-partner channel.

A strategic move to a cloud-hosted platform positions Nexera for speed, scalability, and security.

GRIT & GROWTH: Tricia and Tony Sanchez turned a difficult corporate exit into a launchpad for success. Here’s how they grew C3 Tech, a nimble, client-focused dealership in the heart of California’s Orange County.

A Fourth of July military veterans Q&A with the head of internal IT staff at dealer Datamax in Arkansas.