Welcome to the latest edition of Monday with Mark, our rapid recap of office technology news from the previous week. Today’s aggregation covers the busy cycle of November 3-7, 2025, as compiled by EIC Mark Vruno. Some highlights:
- The Cannata Report introduces its 40th Annual Dealer Survey.
- Chicago-based Netrix has acquired Ricoh USA’s managed IT services business.
- Next generation of family leadership is posed for the future of North Carolina-based dealer Systel.
- November’s “Economics Watch” examines the impact of AI.
Plus, read the latest office technology news about AI and the U.S. economy, Canon, ConnectWise, digital printing growth, ECI Software Solutions, Epson, Flex Technology Group, Global Graphics, Hybrid Software, Impression Solutions Inc., IS Docs, Katun, Keypoint Intelligence, Konica Minolta, Lexmark, textile printing, Xerox, and more. In other industry news, The Cannata Report’s 40th Anniversary Awards & Charities Gala on November 13 will raise diabetes research funds in memory of Mike McGuirk. CLICK HERE TO SEE NOMINEES FOR THE 2025 “FRANK AWARDS.”
View The Cannata Report’s office technology news highlights from the past week:
- What our 40 Annual Dealer Survey says . . . .
- When it comes to AI and the U.S. economy, the proverbial tail wags the dog, writes Henry Willmore.
- Netrix acquisition of Ricoh Managed IT Services expands firm’s U.S. MSP and cloud solutions portfolio.
- Systel Founder Keith Allison transitions to chairman role as his three daughters step up.
- ConnectWise unifies cybersecurity and BCDR in single, AI-driven platform.
- ECI Software launches built-in, e-commerce AI agent.
- How Flex Technology Group’s Frank Gaspari remembers Mike McGuirk.
- Digital printing market growth trends and forecast through 2033.
- Hybrid Software rebrands Global Graphics OEM business as Helix.
- Xerox raises its Lexmark synergy forecast to $300+ million, per Q3 earnings report.
- Canon elevates variable-data print QA with new Inspection Unit-C1.
- Digital textile printing market is projected to grow to more than $19 billion (USD) over nine years.
- How Epson’s Arm-ready scanners are leading the OEM into the AI future.
- Katun launches Katalyst rewards program in United States for authorized Arivia MFP dealers.
- IS Docs, a division of distributor Impression Solutions Inc., rolls out new AI/ workflow-focused website.
- Keypoint Intelligence and 42 Technology partner to expedite printing and packaging innovation.
- ECI Software Solutions certifies Image Star’s Capsul A4 printer line with Printanista data collection.
- Asio from ConnectWise now features extensive remote monitoring and managed 3rd-party patching.
- Konica Minolta to relocate Japanese HQ in 2027.

